💬 Support

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Search our help center, browse common questions, or reach out to a real person on our team. We usually reply within one business day.

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🚀

Getting Started

Learn how to paste URLs, set your delay, and open your first batch of tabs.

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💳

Billing & Plans

Upgrade, downgrade, update your card, or ask about refunds and invoices.

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🔒

Privacy & Security

How your URLs are handled, what data we store, and how to stay secure.

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🧩

Chrome Extension

Install, troubleshoot, or sync settings between the extension and the web app.

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⚙️

Troubleshooting

Tabs blocked by your browser, links not opening, or sessions not saving.

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🤝

Account & Team

Manage your login, reset your password, or ask about team seats.

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FAQ

Frequently asked questions

Can't find what you're looking for? Email us below and we'll get back to you personally.

Paste your list of URLs into the text box on the homepage, one per line (or separated by commas). Click "Open URLs" and your browser will open each link in a new tab. If you have more than 20 links, we recommend turning on the smart delay setting so your browser doesn't flag the activity as a pop-up flood.
It adds a small pause between each tab opening instead of firing them all at once. Most browsers treat a sudden burst of tabs as spam and block them automatically. Spacing them out keeps every tab opening reliably, especially with long lists.
Yes. Toggle on "Deduplicate" before you open your links and we'll filter out any repeated URLs in your list, keeping just one copy of each. This is handy when you're pasting from a spreadsheet that might have accidental repeats.
Head to your dashboard and open Billing settings. From there you can switch plans or cancel any time. If you cancel, you'll keep Pro features until the end of your current billing period, and you won't be charged again after that.
If you're within 14 days of your first payment and Pro just isn't the right fit, email us and we'll issue a full refund, no questions asked. Just reach out through the contact form below or email our support team directly.
Every invoice is available in your dashboard under Billing settings, and we also email a receipt automatically after each payment. If you need one reformatted for accounting purposes, let us know and we'll help.
No. URL processing happens entirely inside your browser. Your links are never sent to our servers, logged, or visible to us in any form. For the full breakdown, see our Privacy Policy.
Session history (a Pro feature) is stored in your browser's local storage, and if you choose to sync it to your account, it's stored encrypted. It's never processed on our servers except to be handed back to you when you request it.
Visit the Chrome Web Store listing linked from our homepage footer and click "Add to Chrome." Once installed, sign in with the same account you use on the website to keep your preferences and history in sync across both.
Make sure you're logged into the same account in both places. If they still don't match, try logging out and back in on the extension, that usually forces a fresh sync. If the problem sticks around, send us a message and we'll take a closer look.
This usually happens when the browser's pop-up blocker kicks in. Click the pop-up icon in your address bar and choose "Always allow" for URL Opener Pro, then turn on the smart delay setting so tabs open gradually instead of all at once.
With very long lists, your computer has to load many pages at the same time, which can slow things down depending on your device and connection. Try enabling the delay setting and opening links in smaller batches for a smoother experience.
Go to the login page and click "Forgot password." We'll send a reset link to your registered email. If you signed up with Google, you'll need to reset your password through your Google account instead.
Each Pro account is meant for individual use, but if a few people on your team want to use URL Opener Pro, reach out to us and we'll help you find a setup that fits, including team pricing.
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✉️

Email our support team

Getting started questions, billing issues, something not working right, or a bug you've spotted. One inbox covers all of it, and a real person reads every message.

[email protected]

We typically reply within one business day.